Newsong Piano Rebuilders

Greg was flexible about scheduling my piano move, unafraid of a few stairs and a 90 degree turn. Corey and Heath were careful, professional, experienced, friendly. Great load off my mind to have my piano moved safely!

Greg was wonderful to deal with. We had asked for a quote to refurbish an old family piano. After deciding not to invest in the refurbishment I discussed with Greg the possibility of purchasing one of the preowned pianos that he had in inventory. We met him on a Saturday to take a look at his inventory and after purchasing a beautiful piano at a great price; Greg was able to get us a delivery date of the next Monday.

On Monday Cory made the delivery on time and took care getting the piano in the space that we wanted it placed. I will definitely use New Song for any future upkeep on our new piano and look forward to many years of music.

Greg and Cory did wonderful work for us with our 100 year old, "family" Grand Piano. Moved it to their shop for short-term storage, refurbished it, and then delivered it again. They transformed the piano from an unplayable condition to a beautiful sounding and playing instrument. Very thankful for the service and care we received.

Update: Take some accountability for your actions! I was only able to explain 75% of the issue before you talked over me, told me I was wrong, berated me, insulted my intelligence, denied that anything you could have done caused the problem, and you were not the one doing the work and have never never even seen my piano. Bottom line, the piano is in worse shape and unusable after you "fixed it", and I am out $150. Worst service I have ever received from an establishment.

They showed up 45 minutes late. Did a poor job repairing the key and left it with a horrible squeaking sound, I'd prefer the key still be broke. Coincidently, when I called to ask about it, I was told it was a coincidence and it would be another $100 to come look at it. I was then verbally berated and told not to "Joe Biden him" for saying "come on man".

To follow up. we had a different company come tune the piano this year. they asked if we tried to fix it ourselves because the repair work was so done so poorly. They could not believe a piano rebuilder had done the work due to how bad it was "fixed". Recommended asking for money back because of what a joke of a repair was done. Said he would have be embarrassed to do such poor work.

I used Newsong Piano Rebuilders to move a "baby grand" piano across town, and they did a wonderful job. The men that moved it were very competent, personable, knowledgeable and "piano people" themselves. I look forward to having Newsong tune the piano after a few weeks of acclimation to the new environment. I HIGHLY recommend them, at least as far as piano moving is concerned.

3 stars based on my phone experience Called for a quote/info but was rather put off by the message at the beginning that my call would be recorded for quality and training purposes. I wanted to make sure that the call had gone to a local private business and not some National piano call-center that just referred leads. (like these traveling locksmiths).

When I asked questions to try to find out if the business was locally owned/operated, the man on the phone (Greg) got gruff and huffy and eventually hung up. Not the way to impress customers. I will use someone else!

I contracted with Newsong Piano Rebuilders to move a spinet piano we purchased to our home. Greg responded quickly to my request and gave me a very competitive price to make the move. On move day his crew arrived right on schedule, assessed the move, and exercised the great care in handling the piano and making sure there was no damage to the home or the yard.

They were professional, friendly and efficient at moving this heavy piano! Once the move was completed I offered the crew a tip and they said it wasn't necessary, but they truly earned one with me. If there was a way to give them 6 stars I would. Thank you Newsong piano!

Will definitely call Greg for any piano moving we do in the future. He was quick to help us get scheduled for a move, communicated clearly, and was overall very pleasant to work with. Cody and Heath did an excellent job, taking their time to figure out the best way to move up a complicated flight of stairs, carefully protecting our woodwork and walls. They were a pleasure to have in our home and we would not hesitate to call them with any help we need in the future.

Greg and his team have helped me move my piano as well as tune it. They do great work, and they're friendly and pleasant people. Cory tuned my piano today, and really brought it back to life. He made it a very inspiring instrument to play. I'll definitely be calling them back.

I contacted Newsong after I received a recommendation from a reputable piano technician. I needed to have my new piano moved from the seller's house to mine. Everything worked as expected other than a small delay due to traffic which I was timely informed about. All the communications were timely and clear. The move was smooth and price was very competitive.

I used Newsong to move a piano I bought. I bought the piano used and it came with a broken leg that was covered with white cement from a prior repair attempt we thought would be hard to get off. Mr. Lawrence repaired the leg so well you cannot even tell it was ever broken. He also repaired a broken key, replaced missing knobs on the cover and polished the pedals all at no extra charge.

I was delighted when he brought my piano to my house the next day and it had new knobs, which I was not expecting. He was very polite and professional and seemed very knowledgeable, honest and trustworthy. When I'm ready to have the piano tuned, I will definitely call him. I would recommend Newsong to friends and family for piano moving and repair.