Get Quotes Contact Us Sign In
Website
Call
Heritage Piano Tuning & Service It is our desire and privilege to serve our community with excellent and honest piano service. Heritage Piano is a local, family-owned company operating in Raleigh, North Carolina since 2003. We love our city and community and are passionate about helping it to sound beautiful.
Services
It is our desire and privilege to serve our community with excellent, honest piano service. Whether giving new life to a damaged, neglected piano or maintaining a well-kept instrument's perfect pitch, we provide professional expertise from simple tunings to complex restorations.
Our one and only piano technician, Randy Ines, along with his wife and eight children, have been living in Raleigh since 1999. He is in the music industry full-time as a piano technician, private music instructor, and professional musician in the bands, Bull City Syndicate and American Bowie Experience.
Reviews (12)
Write a Review
Athy Robinson
Oct 07, 2021
Really good but too far from where I live to go there often. I was in the area. Many, many choices so I asked the servers to surprise me and they did great.
Reinaldo Cordero
May 29, 2020
I'm a musician (Keyboardist and Pianist) and play in one of the main churches in the Raleigh-Durham area. We bought a Yamaha T118 Upright piano. We coordinated an appointment and Heritage Piano (Randy Ines) came just in time. He was very professional, he demonstrated a lot of knowledge and experience. He is and awesome pianist. He used to correct tools to perform the job.

He performed an assessment of the whole piano and he made some recommendations but he didn't make pressure to do it. He performed an awesome tune of my piano. I highly recommend Heritage Piano for all your acoustic piano needs. I will continue use Heritage Piano for my Yamaha! God Bless You Randy and Heritage Piano and God Bless You All!
Ionatan Strateanu
May 30, 2019
Fantastic Tuner, passionate about his work, teaches amazing as well, and helps achieve you goals, i highly recommend him as your tuner
John Allen
Apr 23, 2019
Randy provides a full range of expert piano repair and restoration. He can also repair numerous other instruments. I highly recommend Randy for his knowledge, expertise and professional service. John Allen
Steve Chandler
Feb 15, 2019
Randy is a fantastic technician and resource. Excellent service and advice!
Jaimie S.
Sep 01, 2017
Mr. Randy was exceptional! He's very professional and it's clear that he has a wealth of knowledge. His pricing is fair and I'd recommend him to anyone!
Allison Poole
Mar 25, 2017
It was easy to get an appointment to meet my schedule. Randy was very professional and knowledgeable about the piano. He methodically inspected our hand-me-down piano and gave us some good information on it. Randy addressed concerns we had and gave us a time line for when it needed attention next. Randy will be our piano tuner as long as we have a piano.
Mary Kenline
Mar 08, 2017
Randy knows his trade like the back of his hand. He IS a musician on the cellular level. His passion carries over in the services he provides. Highly recommend!
Mari F.
Feb 08, 2017
Heritage Piano Tuning &Services is the absolute best! When Randy Innes came to tune our piano, my young crew stood around and asked question after question, which he patiently answered-all the while -doing a fabulous job. I was delighted to recommend him to my church later on, when they needed a piano tuner.
Tiffany Hanvey
Jan 03, 2017
My service from Heritage Piano was outstanding. Randy thoroughly looked over my piano and gave me an honest quote for the repairs. We decided to buy another piano. Randy offered to go with me and "look over" other pianos before I purchased one. He exceeded my expectations! :
Lori Burrell
Nov 04, 2016
Heritage Piano Tuning is my preferred piano tuning company. Not only does the company do a great job tuning pianos, but they have a high level of integrity and a very strong work ethic. I have referred them to all of my friends and family members with piano needs because I trust the quality of their work and dependability!
Beverly Wright
Dec 31, 2015
Highly recommend Randy! he's a wonderful tuner and a very courteous business person to work with.