JB Piano

I bought a 1967 Steinway restored expertly and lovingly by Cameron. Glenn and Cameron were attentive and welcoming on my several visits to the store and workshop. It was a huge deal for me to upgrade my piano and they were so helpful. The piano is home now and exquisite. I cannot believe how responsive, warm and lovely it sounds.

Glenn is unbelievably unprofessional. He was hired to move a piano, but refused to resolve some basic concerns. For instance, I asked who would be responsible if the piano is damaged in transit? His response was that he's been in business for 50 years. That does not resolve the concern. Instead of having a conversation on how to resolve my concerns for the piano move, Glenn decided to hang up on me.

He refused to even discuss it with me. He may have been in business for 50 years, but he clearly doesn't know how to run a business. I think the reviews here can confirm.

I needed a new decal installed on my Steinway D piano. I had much trouble finding someone who knew who to do it, short of sending my piano back to NYC (no way!). JB Piano has a man named Ramon (Garza?) who really knows his way around fixing and refinishing the piano finish. Did a really nice job. I have no opinion regarding the other services offered at JB.

Helpful owner. Good selection of new and pre-owned pianos. Reasonable prices

Glenn, the owner of J-B Piano Company, offers best-in-class service! He really knows the history of the pianos he sells and his transparency, honesty, and integrity is a breath-of-fresh air. From the first moment my husband, Vaggelis, and I stepped into his showroom, he really took the time to share his expertise with us and made us feel right at home.

So far, we have visited his showroom twice and each time he has really taken the time to listen to us and answer our questions and concerns. We are extremely grateful that God has led us to such a wonderful, patient, and knowledgeable piano expert who is truly passionate about his craft in every way. Thank you very much for introducing your beautiful pianos to us and telling us the history behind each beautifully-crafted instrument. Glenn truly knows how to do business the right way and it shows because first and foremost, he really knows how to treat folks right and he knows pianos inside and out!

People there were very useful and patient. They are very knowledgeable and professional. Someone who worked there is still servicing our piano.

Wonderful intimate cultural concert experience. Bringing good music to the community sparing locals from having to travel across bridges to enhance our lives.

Beautiful showroom, knowledgable staff and incredible rebuild work/tuning. Everyone I have worked with has been professional, reliable and does incredible work. Glenn, the owner is truly outstanding. 5/5

I just spoke with Mark Robertson who works here and he was super helpful, practical and friendly. I really appreciate it. Thanks Mark!

I worked with one of the owners, Mark about purchasing a piano from me as I was moving. Mark came to my home and spoke to me on the phone several times - very nice and professional. They have a lot of inventory and could not make any offers, but he had good suggestions for me to sell on Craigslist myself. I received 3 offers right away and settled on one with a buyer. I very much appreciated his help and his answers to my questions.

Glen Woodruff, the owner of JB Piano Company, is a true technical piano expert who has recently restored my 1985 Steinway D (concert grand). Because of tuning problems, increasingly harsh and brittle tone, and increasingly poor keyboard control due to worn components, I engaged three separate registered piano technicians to deal with these problems.

One after another, each expert technician failed to improve these dysfunctions, charging a total of $9,000, with no further ideas on how to restore this instrument. JB Piano Company, recommended by our local symphony technician, took on this project and within a week had diagnosed the problems and replaced numerous defective or worn out parts and properly regulated the piano.

This instrument now sounds and plays like a Steinway concert grand should. The credit for this success belongs to Glen Woodruff who is friendly, patient and COMPETENT. I am completely satisfied with his work and recommend him for any piano technical work or tuning. Dave F.

The owners have expertise equal to any piano store in the world. I've attended recitals, master classes, and just visited to see the beautiful high-end pianos on the floor. They have pianos for all levels of spending. My favorites are the rebuilt Steinway's.

I made two appointments to have my piano tuned and they failed to show up both times. No call back either. Really quite perplexing for someone in the piano tuning business.

I had a very disappointing experience with JB Piano. The person I worked with is Glen, and I think he is one of the owners. I went to JB piano twice to check out and play a grand piano I was interested in (I live in Oakland and it is 1h drive typically), then Glen came over to my house to check out and appraise my current piano for trade in. After 2 meetings in the store, and 1 meeting in my house, we agreed on a price including details such as moving arrangements, bench and everything.

When I called a few days later to make the final arrangements for payment and moving, Glen told me he can't go with the price we had agreed upon because "things has changed". That is exactly what he told me! He decided not to honor the price we had agreed on and asked for more money. That is just not professional, bad business ethics and practice.

The deal fell through of course, not only because I don't have more money to pay his "new price", but also what he did is not professional. I am actually surprised because Glen first seemed to be a nice and knowledgeable person and I really didn't expect him to do something like that. In summary, Glen wasted my time and acted very unprofessionally. The bottomline is, as a businessman, one should honor the agreed upon price and not change it in the last minute. It is just bad business ethics.

They seem to get good marks from people who get work done by them - but they wouldn't return my e-mails or pick up their phone. Not a good initial impression. I switched to using someone else.

Sorry ladies, Galen is now engaged. You should still contact him if you have a piano, however. He is an excellent piano tuner and even calls you to remind you that your piano may need tuning.

Piano service / repair, restoration, tuning, sales, etc. Specilaize in used instruments that have been completely reconditioned. Best piano shop I've ever seen. I've been playing piano since 1961.