Cordogan's Pianoland

My 11-year-old daughter had been bugging me to get something she could take lessons with as my grandmothers old Conn organ is very difficult to learn on. Went in on a Saturday and was helped by Rick. Now he could have tried to sell me something that I didn't need but he didn't. Gave me his opinions based on what I was looking for and was very honest.

In this day and age, it is very refreshing to find honest people to deal with. The Roland RP701 to start with has been perfect for her to start on and for the money is a bargain as far as sound and feel. My 6-year-old son is taking a liking to playing too so in a few years I will be back to Cordigan's to add to the collection. Highly recommend them for honesty, selection, and experience.

Amazing experience here with Rick. At first I was going to buy at Waukegan Family Piano Co but I decided to check out Cordogan's Pianoland. As soon as we walked in we were greeted and helped. The first piano I tried was a brand new Kawai GL10. Instantly I knew it was a special piano. I played several others that were much more expensive but kept going back to the Kawai GL10.

It was a special GL10. Half hour later I worked out numbers with Rick and we made a deal. He was extremely helpful, kind and great to work with. Got a killer deal and very excited for the delivery of my brand new Kawai GL10 baby grand. When I am ready for a GL30 or GX1 I will get it from here as well.

We came in here with an intention and a budget. We didn't want to be sold on what the salesperson wanted to sell. We were pleasantly surprised to find a kind and accommodating sales team with nothing but options available for us to pursue. We wanted a vertical acoustic piano in black and the available stock in our price range was low. Keith (I think), recommended some other verticals in brown wood finishes, but we had our preferences.

He was careful not to pressure us into anything and we ended up stumbling upon and asking about the Roland line of digital pianos. He was knowledgable and helped ease our concerns around digital versus acoustic. We ended up buying a Roland, because it met the needs of our family at the moment. Eventually, when we can move to a larger house, we'll be back here to see about getting a bigger acoustic piano! The close of the sale and the follow-up to the pick-up were pleasant experiences as well, which is why we highly recommend Pianoland!

Fantastic experience from testing pianos to delivery. My wife and I went on a Saturday and were guided by Rick, who was an amazing salesman: ultra-knowledgeable, very easy to talk to, and also someone who gave an ample amount of space to test pianos (i can't believe him and the others didn't go nuts when my wife and I were down to 2 pianos and kept running back and forth playing the same pieces over and over again!).

Selection was fantastic and reasonably priced. They are an official Kawai dealership and have many other models. We were lucky to find a Yamaha that we ended up loving. Delivery was scheduled for about two weeks later, guys were just pros. Made the move into the house look easy. Piano came home in better condition than when we selected it! Great store, and hope they continue to flourish!

I found the piano of my dreams here: a rare golden era Steinway Model C, rebuilt by the legendary Franz Mohr. John Cordogan and team are equally legendary; enthusiastic, fun and helpful, patient with my fifteen million questions, and the all went the extra mile in all capacities. The piano was prepared meticulously to my specifications, and arrived in immaculate condition from Chicago across state lines by a professional and friendly crew. Great values and reasonable prices. A happy new chapter of my life began here at Cordogan's. A+ absolutely the best.

I just had a new Kawai ST-1 delivered to my home on Friday, and the buying experience from start to finish was first rate. When I went to the showroom, Rick Hansen gave me plenty of space to try out the models I was interested in - both new and used. After trying out several models and giving my feedback, Rick suggested I try a model not on my shopping list - the ST-1. Rick was knowledgeable and provided me with the information I needed to make an informed decision.

Delivery was setup on a Friday, and the movers arrived on time and were courteous and professional. The piano was clean and in tune. One of the better buying experiences I have had from start to finish.

Buy your piano here! Professional all the way, top notch. The people that own this, have "pianos" pumping through their blood.a real passion. Mr. Cordogan took the time to give us a tour of his huge establishment. I've never seen so many pianos in my life. He took the time to teach me about piano "quality", which I really appreciated, and helped make my decision for what I preferred.

And I left with an absolutely amazing, piano. I'm listening to the auto player function now, as I write this. This piano has given me so much absolute enjoyment, and I will have pleasant memories of this business and Mr. Cordogan, which treats customers first class! You will be impressed. Thank you.

I never write reviews but just wanted to quickly say that my experience working with John was fantastic. He helped me find a used baby grand that was everything I wanted and more and I couldn't be more thrilled, especially after they touched it up some. We also ended up having to actually have a crane bring in the piano to my home and that went as smooth as could be as well. If you are in the market to buy a piano you should definitely try Cordogan's out and at least see what you think.

I visited this store this past weekend and I was so impressed by the store and the staff. I have never seen a store with such a selection of pianos and the staff is so helpful, personable and knowledgeable. I went during COVID and they only have one customer in the store at a time, so making an appointment is recommended. They helped me find the perfect piano and I cannot wait until it is delivered. I highly recommend this store to anyone searching for a quality piano. It was a but of a drive to get there for me, but was definitely worth the trip. MHill

I am incredibly pleased with the work of Cordogan's piano technician, John, who fixed multiple issues with our 40+ year-old upright Kawai. We had been battling a newer issue with the piano in addition to an existing issue (which a previous piano tuner/technician from a different company had failed to address). Now our piano is playing like new again. My sincere thanks for reasonable fees and cordial customer service including my interactions with employees on the phone. I would strongly recommend Cordogan's Pianoland.

A wonderful experience from start to finish! Everyone was so kind and helpful. John helped us find the perfect piano, and we could not be happier! Every time I look at my beautiful new piano, I get a big, stupid grin on my face. It's beautiful, and we got a great deal. I highly recommend Cordogans!

On the first visit out we met Rick. We were leaning toward a digital piano. Once we moved in the new house we realized an acoustic would fit nicely. We went back and met with Rick. He got our price point and said "I think I have the perfect fit". We wound up with a beautiful 5'9" grand piano. I can't thank Rick enough for his knowledge and patience. Never felt pressured.

The sales woman was very helpful and scheduled multiple appointments so I could come in and play a wide variety of used and new pianos. There was no pressure and after my purchase the delivery went very smooth. Very professional store that's able to do any level of repair or restoration work on a piano.

I am so happy we made the decision to make the road trip to Cordogan's. We were in search for the perfect used black grand piano and they made it happen. Great experience! Amazing selection with a huge inventory. The staff was a pleasure, no pressure. It was so worth the drive.

This is my experience with Cordogan's Pianoland. They state that they will buy pianos and have instructions for doing so on their web site. Following their website instructions, I completed their electronic form for selling my piano, with the requested information and submitted it. I also photographed my piano, as per their directions, and sent the photos to their email, again, as per their instructions.

I never heard back! After 10 days I called to make sure that they had received my submission. The woman who answered the phone said that she would contact the person responsible for purchasing pianos and that they would call me back soon. They never called me back. I would have liked decency to at least have received an acknowledgement of my submittal. Just ignoring me is rude and very unprofessional. I would not recommend dealing with this unresponsive company.

Great selection of used and new pianos, fair pricing, nice and knowledgeable salespeople and great options for future trade-ins, tuning and maintenance. I can't recommend them enough!

The BEST experience upgrading our family piano! We purchased our first 'starter' piano from Cordogan's 6 years ago. When it came time to upgrading, Cordogan's was a no-brainer. We were able to trade in and trade up. Every interaction with Cordogan's was a pleasure; from Rick on the floor (he was pleasant, patient, helpful!) to Jeff for scheduling delivery (again, patient, pleasant and helpful), to delivery (careful, diligent, accommodating - they had to reposition the new baby grand twice)! My daughter loves practicing on her new baby grand - she refers to it as her new Porsche. Thank you Cordogan's! Needless to say, I highly recommend them - twice!

I'll start by saying that live in the northern suburbs and the idea of going out to Geneva wasn't originally in the cards, but I was surprised to find that after visiting all the stores in my area, and not having a good experience and not seeing a big selection anywhere, I found the chicagopianos.com website and saw so much great information, I loaded up the family and headed west.

It didn't disappoint. You can tell right away this is a Chicagoland institution with a massive inventory and knowledgable people who care. Right from the beginning, I felt as ease because they actually have a children's area with a lot of activities so I could actually concentrate on having a conversation. That was a big plus. Someone from their office even came out to help entertain the kids. John ended up asking me a lot of questions that I hadn't been asked and he helped me to start to understand what type of piano I actually NEEDED.

I don't play and my wife played a little as a kid but we definitely want our kids to learn, so no, we didn't know what we should buy and we didn't even know all our options were until coming here. All along, I thought I was going to buy a used piano but I surprised myself and bought a new one. In looking back, I was finally able to put my finger on why I changed gears.

I didn't feel comfortable buying a used piano from any of the other stores I visited. And although I did feel comfortable buying a used one there, I bought new because the pricing was great and frankly I got tired of looking for the perfect used grand. From all my shopping and online homework, I also realized that even if I could find the perfect used piano, it didn't seem like I was going to save enough to offset the time, hassle, the shorter warranty, risk, etc. The delivery went great and the kids are enjoying their lessons. So far so good!

I just updated the hardware on my Disklavier at least a couple of yrs after receiving their email that it was available and now wish I did it sooner. Wow! Thank you for the recommendation! Even 6 yrs after I purchased my piano from Cordogan's, I still get the same amazing customer service I received when I first visited there. At that time I looked into several other piano businesses and there was no question that this was the premier location in all of the Chicagoland area to buy your piano.

Every single inquiry I have made over the years have been answered almost instantaneously! They are terrific-- with the added bonus of likely getting a price you can't beat elsewhere, and a double-bonus for Chicagoans of a LOWER SALES TAX in Geneva! As a physician who deals with customer service all day long, I can honestly tell you, this is THE place to shop for, repair or restore a piano.

What you think you know about pianos.you probably don't know enough to make the best investment when buying a piano. Cordogan's Pianoland will help you select a piano that is right for YOU, and not what other piano sellers often do--try to focus your interest on a piano that they happen to have in overstock or whatever. Think of most piano stores like used car lots.

But Cordogan's Pianoland is the most reputable piano vendor you can find. And they've been in business forever. I bought my piano from them about 25 years ago. Loved it. It was a console Kawaii with such a rich quality. I hated to find a new home for it, but we we were moving from our large home in Bolingbrook to a 2 bedroom apartment in Austin.

One of the owners, Johnny, worked with us as we went back and forth our minds.wanted to keep it instead of sell it back to them. He suggested storing it with them. Novel idea! We decided to pay their very reasonable storage fees until my daughter moves to a place where she can again enjoy piano-playing. Perfect solution. The piano stays in the family, and my husband and I are happily living in Texas with an electronic piano/organ (purchased from Cordogan's Pianoland of course) that fits well with our new lifestyle. Oh.

By the way, forget about trying to sell a piano yourself. I tried for 8 months, but I I got only one call that was legitimate. And really.neither should anyone buy a used piano from an owner. You don't know what you're buying.think used car lots again.and what shape it's really in. How would you know what's under the hood?! It's no joke. Buying a piano from sketchy place could end up being a true waste of money. Who wants that? Enjoy your new or refurbed piano from Pianoland and you'll have piece of mind, great service, and a glorious instrument. And that's the truth.

As we are new to the world of pianos and have limited space in pour home, and we were unsure how long our 7 year old would stick with the instrument, Cordogan's recommended an upright keyboard. It has been the perfect instrument for her and very much fit into our budget and home. Cordogan's was wonderful to work with from rental agreements to delivery, they have amazing customer service. I would highly recommend them to anyone new to piano or extremely seasoned, they are the best!

In my many years for a search for the right piano for me and at a price point that fit my budget, I am amazed that I didn't visit Cordogan's Pianoland years earlier! They were so patient in helping me turn a half-hearted inquiry of getting a nice piano into an undeniable deal! I tried several of their pianos and they answered all my questions and listened to all my needs in order to find JUST the right one for me! John is enthusiastic and honest and the rest of his crew were very nice as well. Rick ended up to be the one to handle my account and he made the whole process of financing, delivery and service very easy! Their offices are polite and thorough in handling payment and making that part super easy. (THAT is the biggest deal for me!) Thank you Cordogan's!

Excellent from purchase to installation. Overall pleasure to do businessQ

I recently visited Cordogan's Pianoland to shop for a piano. The showroom was a bit difficult to find as the address was not findable on my GPS, but they are in the middle of nowhere so have a ton of floorspace. They have an impressive collection of both new and old pianos, and even workshops for refinishing pianos, which I've never seen elsewhere.

I spent several hours there test driving a lot of pianos, and my salesperson was very friendly and not pushy at all, allowing me to make a decision on my own time. I eventually found the piano for me, and I've been thrilled with it since its arrival in my home, as it both looks and sounds beautiful. I also have a great note about the customer service.

After the delivery people left, I found out that where I had them place it was not where I actually wanted it (my fault). I called Cordogan's, and they actually sent the movers to me within that week to shift it for me, free of charge. If you're in the area and shopping for a piano, this is a no-brainer, definitely give them a visit!

I recently purchased a Yamaha N2 piano from Cordogan's and the experience was excellent. I had researched the options before visiting Cordogan's and had been to one other store in the Chicago area. What made me choose Cordogan's was the knowledge of the sales person, the selection available, and the professionalism of the sale in general.

The delivery of the piano was seamless, delivered on the promised date within the time frame they quoted. These people are so nice. I think this is a family run business and you can tell they really care about their customers. It's refreshing.

Stopped by to do our due diligence while shopping for a new piano and we were really pleased. Rick spent a while with us showing us around and he was very informative but was never pushy. About a month or two we came back to check out some more new and used pianos and ended up buying a new Yamaha. They gave us a great deal and it included delivery and a couple of tunings. They delivered it within the estimated time period and the delivery guys were nice. Would definitely recommend.

Love this place. My first childhood piano came from here and now I am all grown up so did my children's first piano. Love them. They are great to deal with. Working on getting the self player on the piano from them. lots of options. amazed that you can now connect your iPad to it. They were great to deal with and easy with delivery on it. Very professional! Love them!

They have some beautiful pianos here! It seems like this showroom is in the middle of nowhere, but they have tons of room for many pianos. It's just what you want when you are looking. I was looking for a used piano, so my review is based on that. I went in on a weekday in the afternoon and I had a salesman spend about 45 minutes with me. He took me to the back of the store and showed me the shop where they refurbished and worked on the used pianos.

He explained to me in detail what to look for, what was good and what was bad. He was VERY helpful. They have some used pianos here, but most of them are at the higher end, like Steinways. They carry mostly new pianos, including digital ones, and some of them are really nice and you pay for that. If you want a piano bar in your house, they have a great piano for that.

They also have a piano with lighted keys and another one that you can hook up to your DVD player and it will play the piano music for the song that they are singing. Wonderful stuff, but that's not where I'm at. But the service here is impeccable. The only reason I gave this place 4 stars instead of 5 was that the salesman was really trying to get me to get a digital piano. That's not what I was looking for, but he spent lots of time going over that option with me. Besides that, I was really glad I went here.