Volkwein Brothers Incorporated

Great service, good selection of music and instruments. Somewhat pricey at times but nice to walk in and have an in person experience.

Rented a French horn and the staff was excellent and knowledgeable. Very nice music store.

Excellent experience; quality and friendly customer service, extremely fair pricing, wide selection of products. Highly recommended.

I go to Volkweins to find accessories to be able to play my instrument more easily and make it more enjoyable. If Volkweins doesn't have what you're shopping for, you don't need it, and you sure as heck won't find it anywhere else.

The store is very quiet but there is music playing. We were greeted when we walked in by a lady at the center desk area. There are many instruments and accessories to go along with them. You can probably find whatever you are looking for here. My mother and I had to pick up my sisters instrument from the repair center and they were very kind. He opened the case to show what they needed to fix and asked if I would like to try it out. The workers are sweet and knowledgeable and the selection is huge.

Super friendly staff, lots of options for percussion and band. Their guitar selection was light and limited just to acoustics and ukes, but there's so else to check out too. I'd you play percussion or band stuff this is the store for you.

I went for a instrument try out for my daughter. The staff was very respectful and helpful. One of staf member who helped my daughter to try out the instruments did that well. He taught how to play the flute and saxophone like a teacher. He answered all the questions we had and he was very friendly to my daughter too. The price is reasonable and hope the service will also be good. Recommending for any kind of music needs.

Wonderful customer service and an overall exceptional experience. The EMPLOYEES go above and beyond to satisfy and answer all my questions. especially because this is my first time as a single parent to a new inexperienced 5th grade Saxophone player. Thank you Jacob again very much for being professional, knowledgeable, understanding, and Kind.

One of the best musical instruments stores I've come across. They've everything you can ask for or ever need for any instruments you might play or fancy playing. If you are lucky, you might just get a good deal. Their rent to own program is what I liked best. It's cheap and affordable for those who want to try out before buying. The staff are very polite and ready to help out. I highly recommend giving this place a look before going anywhere else. You might want to check the cost of the accessories online before buying it here though.

Difficult to reach. I needed to set up a new rental agreement. The website was not working. so I attempted to call to start a new agreement over the phone and was on hold for over 1/2 hour trying to reach someone. I was then sent to the IT person who I had to leave a voice message with. Once I was able to reach someone they were very helpful.

I don't really think there is a better option in the surrounding area than Volkwein's. All of my friends/professors travel almost two hours to get to this location. The repairmen are so knowledgeable and friendly, they completely understand the importance of your instruments. Being a female tuba player, I sometimes don't get respect from people that hold these types of jobs, but I have never encountered that with the guys at Volkweins. Ted does an amazing job and I never want to have to take my horns to anyone else.

I got both my CC and F hand finished/maintenanced by Ted before going to grad school and they both feel wonderful! Plus, you always learn something new during drop off, so it's like a free music history lesson every time you get your horn serviced! They also have a wide variety of accessories in stock, from six or seven types of valve oil to silver polish to mouthpieces, if you don't find something in store, they're happy to order things for you. Often, if you're around the main counter someone will ask if you need help with anything, but if you look determined or head straight to the music section they assume you know what you're doing/where to look.

I kind of appreciate that instead of constantly being hounded with "can I help you with something?" this doesn't mean however, that they aren't happy to help! All in all, I highly recommend Volkwein's, from repairs, to their stock, to the people, it's a great business for all musicians.

I play clarinet and I do a student rental through Volkweins. I play and practice a lot so my rental was starting to get damaged. I took my clarinet there and they immediately looked at it. They update all of my info in their system. They checked it out and said there was a lot of repairs needed to be done. But since I was renting, All of the repairs are free.

They gave me two options to drop it off now so they could fix it and come back when it was ready or get a new clarinet. I got a new clarinet. It was fast an easy, I only filled out one sheet of paper work and was done. Then I took a look around the store. Some of their merch is expensive, but instrument accessories are reasonable. I ended up get a book with songs from movies, musicals, today's top hits. It has almost 50 songs, and $18 is hard to beat. I am very happy with my trip to Volkweins and will definitely be coming back!

Volkwein's is a great place to go for sheet music and instrument sales and rentals. I don't think anyone beats them on their instrument sales in terms of quality and price. They also have options to rent to own. The sheet music is sometimes hard to find, so you may need some help from the staff. There are rows and rows of filing cabinets, and an excellent inventory of music.

They are well stocked in terms of accessories, such as strings, mutes, music stands, etc. They have plenty of parking in a private lot. The salespeople are rather helpful and knowledgeable, but sometimes you need to ask for help or advice. It's a large store, and sometimes I've noticed I need to walk up to the desk and ask for help.

While their repairman may have provided adequate service, I could have done without his condescending attitude. I'm a professional musician currently on tour with a Broadway show, and came in for a simple repair- a stuck mouthpiece. After fixing it, he proceeded to lecture me like a high school student and make assumptions about my playing that were quite insulting. Granted he did not know I was a professional, I don't think any customer should be treated this way upon walking in the door.

He actually raised his voice and started yelling at one point in our conversation. This place may be fine for student repairs, but their customer skills are terrible and I would go out of my way to discourage people from coming here.

Fast, friendly and affordable. I was able to get my daughter's violin restrung while I waited for about $5. If you aren't from the area, mapquest directions first. It is tucked way back in an industrial park. Lots of parking when you get there.