Heavenly Pianos

We love or K. Kawai baby grand three of us play this wonderful used piano!

I had the pleasure of buying my Mason & Hamlin from Dan at Heavenly Pianos. I needed it shipped 2000 miles and he orchestrated every aspect of the transaction. I highly recommend Dan and Heavenly Pianos!

I have purchased an upright piano from Heavenly Pianos for Bach to Rock Music School in Arlington Heights and also had Mark come out and tune our pianos at both Northbrook and Arlington Heights locations. I cannot say enough great things about Mark and Heavenly Pianos. Fantastic care and patience when purchasing the instrument as well as an incredibly efficient and accurate job tuning. I HIGHLY recommend this store and Mark for any piano purchasing/tuning or repair needs.

Mark Stanielun brings the joy and the music back into our home whenever he tunes our piano. He's been our go-to for decades. and he is the absolute best. He respects us and our home -- and he works with excellence.

Piano discussions have been awesome on Saturdays, Bob is super entertaining and very informative. Can't wait to purchase a piano, many options to choose from. Come by and see!

I didn't buy a piano there but these guys have the best selection of Mason Hamlin BB pianos in the area.

Awesome people and they will help u a lot base on ur budget. Refer by my piano teacher! Pls see them

I had been earnestly looking to purchase a new Grand Piano for about 6 weeks when we made our visit to Heavenly. Bob was very gracious with his time and introduced us to various lovely instruments. I ultimately gravitated towards a restored 6'2' Steinway Grand, and when I voiced concerns on the voicing in the upper keys, Bob immediately agreed with me and suggested his technicians would address it if I was interested in playing the piano again afterwards.

I came back 1 week later and they had done an excellent job. Bob's no-nonsense, direct approach helped us reach an agreeable price quickly and within another week, I had my dream piano delivered + assembled in my house. Thanks Bob and Heavenly team!

This place was Wonderful! No high pressure sales! They were incredibly knowledgeable and the owners delivered my Piano. How wonderful is that! I called and visited a few other places but the selection was not as good. In addition when talking to other stores it was apparent they did not really know what they were talking about. In stark contrast and what impressed me most about Heavenly Piano was their comprehensive knowledge and sincere love of the instruments. Our salesmen's name is Jim who is also the store manager and I would recommend anyone looking to buy a piano talk to him first!

I recently bought a used Baldwin M (baby grand) from Heavenly Pianos. I had been looking for some time, and when I moved to Chicagoland, my search began in earnest. I was looking specifically for this model that I grew up on (American-made). I was looking via 4 distributors. Three were not too responsive but #4 was Bob Frazier at Heavenly Pianos. I spoke with Bob a couple of times in the summer, still looking for the Baldwin M.

He kept in touch with me on various Baldwin Ms. I finally went in to look at 3 different Ms. One was the wrong color. One was two-toned but Bob said he could refinish the offending pieces. It was in my price range. Now the third.it was my dream piano. It did sound a lot better than he other one, so I had to stretch and Bob made it work out. I could not be happier! Dan and Mark delivered it expertly soon after and Mark just left tuning the polished ebony beauty.

I love playing her! I highly recommend Heavenly Pianos for their high attention to customer satisfaction, large inventory and experienced movers and tuner. Plus they offer a 5 year warranty, you won't get that in an estate sale. Bob, Dan and Mark have made me one satisfied customer and renewed piano player. Thank you all!

I had a great experience shopping at this store. The staff was knowledgeable and listened to what I was looking for, and helped me make a terrific purchase. I never felt pressured to buy, and ended up with the piano of my dreams. Can't recommend enough!

I have to agree with the previous negative review about their customer service. I had bought a piano from then and inquired via email and phone if they might be interested in buying this used piano back. After one week with no answer I called today and was told 'If Dan didn't get back to you it means that he isn't interested.' Interest or not, I was shocked by the lack ie professionalism. I called back and told them I didn't appreciate the store clerk's snarck-itude. Shop elsewhere!

I have never purchased anything as beautiful as my Baldwin BP3! It plays and sounds as beautiful as it looks. I can't keep from looking at it--not a nick or a scratch. The delivery men were of equal caliber as all my dealings with you. I cannot thank you enough. This piano is worth every penny I paid for it. I would recommend Heavenly Pianos to anyone! Mr. Kim Winger

What a wonderful experience! After shopping for a piano for many months including dealers and Craigslist we decided on a new baldwin grand piano. The sales manager Jim was very knowledgable and a wonderful pianist. After having the piano in our home for a few months, we are just as happy as the day we bought it. Just had our first tuning and the tuner was great as well. Will definitely recommend heavenly pianos. They have an awesome selection!

I'm generally hesitant to leave poor reviews but after dealing with Heavenly Pianos felt it was warranted. I'm glad for Tom M. that he received the service he described and wish that were anything close to my experience. They have a huge sign in their window saying "Used Pianos Wanted". We have a very nice piano that I contacted Heavenly Pianos about selling.

They also stated that they would come to the house and make an offer or take it to sell on consignment. Problem is we've received nothing but runarounds since. I wish they would have just said they were no longer interested if that is the case, instead of wasting our time. I'll sell it elsewhere, and would recommend buying elsewhere as well based on poor service & lack of follow through.

Great experience purchasing a used piano from Heavenly Pianos. Especially appreciated the help of Mark, who has tuned our piano and successfully troubleshooted minor repair issues.

We sold our used piano to Heavenly Pianos. Very smooth transaction: They came to my house when they said they would, evaluated our piano and made me an offer. I took the offer without a negotiation because I was glad everything moved so fast. I'm super cheap, so in the back of my mind I'm thinking that I should at least make an counter offer or have been ready to explain why the piano was worth more.

Perhaps I could have called another company that buys used pianos. But I was so impressed with the guys that came, it was so simple, and the piano was gone immediately; I couldn't say no. I'm very glad I called them.

I bought a piano from here and it's great! A lot of good pianos to choose from Servicing on the piano is absolutely amazing. They're very accessible and will come to service your piano very fast. The service these guys offer is great as well. They definitely know what they're doing and they do it well. I highly recommend checking these guys out

Loved the selection, as well as their prices. No pushy sales person, but great service and delivery. Went in Dec 20 shopped, tested and bought a beautiful 1940 Baldwin baby grand and they delivered it Dec 22nd. It was a great experience!