Drome Sound Music Store

Got a setup. No communication from shop for over a week after saying it'd be ready in a few days. Fret buzzing was instant, and all over. Very poor job overall. Took about two weeks or so to get a single guitar setup and still costed me $60. This was a couple months ago, but finally finding another shop so I can play my strat again.

I realized today on my way to an important rehearsal that I forgot my hi hat clutch, I walked in and asked for onebas fast as possible and the guys had it in my hands in less than 2 minutes. Appreciate it y'all!

I didn't want to post a negative review because there are some great people that work here especially in the drum department, however there is one person in the guitar department who is very unreasonable and charges prices far above their market value. He's even said before that he "doesn't take offers" and it's quite unpleasant to shop there when he's around.

It's been going on for months and some other people I've spoken to share the same sentiments about him. It's stopped me from going to this store which is a real shame as they do have some good finds sometimes. If he charged closer to the market value and was more open to negotiate, I'd be a bit more willing to stop by but I haven't had a very positive experience with guitar shopping there in the past several months.

My favorite music store in upstate New York. The staff are awesome, wealth of knowledge and super passionate, and leave you up to exploring until you're ready if need be. I always find awesome deals here, and they keep a huge variety of music equipment, both new and user, with awesome prices. If you're in the area, be sure to check it out

Just bought a beautiful Telecaster from Drome and cannot be more happy with the product and the great customer service. Shane was very helpful and informative in answering any question I had. Everyone working here was very personable and friendly and eager to talk guitar shop or rock music. Guitar was set up per my preferences regarding string gauge, action and strap knobs and locks. I will totally shop here again next time I'm in the capital region. Thanks guys!

Very knowledgeable staff. Due to supply shortages that nearly every business is currently experiencing, I unfortunately had to deal with one of the big national chain music stores on two occasions recently. Both times made me realize how lucky I am to be able to walk into Drome Sound and speak with knowledgeable, experienced staff who are passionate about what they sell.

Drome is where the heart is. I'm a drummer who like to modify my drum kits with used parts. Whenever I need to replace my drum gear and hardware parts I always check at Drome Sound before I shop anywhere else, because chances are Drome Sound will have exactly what I need when I shop there at the right time. And best of all, their customer service is excellent. I highly recommend Drome Sound!

Friendly and knowledgable, great customer service! I wanted to buy local, and they helped me find the perfect guitar (for a good deal) for my husband for Christmas.

Sold a guitar for $25 because the clerk said it was only worth 75 on their shelf and barely even worth buying. Called today to find out they're selling it for $130 without my gig bag I had included. Don't trust the con artists. They'll take advantage of you without even thinking.

This place is amazing it has everything that you're looking for. If you are a music buff and you absolutely love music than this is the store you want to go to. If you need anything for any type of musical instrument chances are they have it here. The customer service that is here is very friendly and they go above and beyond when they are talking with you to make sure that you have exactly what you were looking for.

They have certain people that are in charge of certain areas, it's like their specialty areas and their knowledge is overwhelming. The reason why I dropped it down one star is because parking is a little strange you don't park in front of the building you park beside the building but there's two entrances and the one entrance goes in front of the building and if there's somebody who happen to be in front of the building you get stuck and you have to wait for that person to move that would be the only downside. Other than that this place is phenomenal. I would recommend this place for any music lover. Thanks for listening.

Ive been going to Drome Sound for many years, I rented my first instrument there in elementary school, bought my first guitar and amplifier there, and now am an audio engineering graduate. Their team is top notch, they have gone incredibly far to help me out anytime I've needed assistance or a stellar deal on equipment. I recently stopped by to return a pedal I purchased and they went out of their way to set me up with another pedal at a direct swap despite being outside their return window by a whole week.

I would never shop anywhere else locally unless I absolutely HAD to. I wish I could leave a review of more than 5 stars, purely because I've never had any less than a 5 star experience at their store. I hope their doors remain open for many more years to come!

One of my favorite stores in the area! Great knowledgeable staff, and great guitar selection. Great service, too! I live about an hour from the store and they're the only place that carries the picks I use, so I paid over the phone and they shipped me the picks! Highly recommended

Excellent staff, not pushy just very helpful and knowledgeable. Surprisingly large selection of everything music. I'm an acoustic guitar player, and the acoustic room contains major popular brands with a range of models and price points. Ditto the electric guitar section. The pricing matches the largest retailers! They also carry drums, keyboards, brass, and woodwind instruments.

The electronics area even had a small adapter that I needed and didn't think they'd stock. Always an interesting assortment of used gear. Throughout the store there is something for every consumer. It is well organized and easy to navigate. Music lessons are available and I've heard good news about the instructors. They have a bulletin board of musicians seeking others to form a band, gigs, etc. so you can connect with people if you like.

They will buy your used instruments. A guitar tech is on staff to adjust and repair your prized possessions. There is no need to travel out of town or shop online to find a better deal. If you're not from Schenectady, it would be worth your trip to stop in. They have a large loyal customer base and you'll quickly discover why. Drome is highly visible on State St. There is plenty of parking along side the store. Highly recommended.

Awesome helpful staff, used stuff cycles through regularly, hard to find better deals. If you do find a better deal on new stuff they will match it, regardless, it's worth the extra $10-$20 bucks you might spend there compared to eBay. More than once I've found them selling things less than you'd find on eBay.