P M Woodwind Repair

Highly recommend if your looking for a instruments New or used. Carry a variety of accessories for instruments. They also repair instruments. Check their website.

Got there before closing. We did not feel pressured to make a purchase. We were given a private room to try-out the instruments. Overall, a great buying experience to upgrade our musical instrument

Recommend place for repairs as well as other services like class training environment, purchase instrument and or rent

Paul Maslin is tge best and gives personal attention to every customer. I brought a tricky problem with my Tenor that others had failed to fix. He did a great job!

PM Woodwind Repair is awesome. They restored my grandmother's saxophone which was almost 100 years old so I could display it. Hunter was very nice and helpful. They restored the saxophone quickly and for a reasonable price. I am including a before and an after photo.

Paul is just a fantastic and honest guy. I bought my low A Couf bari from him, and he worked with me to safely arrange this rare Blackgold horn's safe arrival on the West Coast. I have also sent non-sax players his way with gear they have inherited. He went above and beyond to treat them fairly, right, and well. You can trust PM Woodwind for all your saxophone and other woodwind needs. If I lived in the area, he would be my tech. He is just one of the most honest, kind, and fair people you will find in the music store business today.

Helpful, kind, professional, knowledgeable, fair. I came all the way from Missouri for their deals on used selmer altos and got a better deal than anywhere else I could find. They also were willing to buy my yamaha saxophone and discount the price from my new saxophone in the same day. I definitely recommend going here for all your saxophone needs!

Customer oriented; willing to help but not "hover". PM Woodwind Repair is not pushy. Try out instruments. Take them home for a week or two to try them out. Outstanding!

Brought in my wonky, ancient tenor sax for an estimate. I thought it was going to be a huge deal, but they fixed the problem in literally four minutes and we're so nice and helpful. Definitely coming back for any minor or major repairs needed. There's definitely a reason they're rated so highly!

Paul was one of the most helpful and informative person I have ever dealt with. He was Able to not only give me great information on my saxophone but also really went above and beyond on being so helpful. Trustworth, kind and efficient.

So far, so good. People seem competent and professional. I'll update when my gear is repaired.

There is a saxophone store within a short walk of my house. Amazing. I've been in a few times over the years, but I really should do more here. I stopped in the other day to see if they had a new ligature for my old Otto Link mouthpiece. They have lots of used mouthpieces and ligatures. After digging through the Link collection I left with a new vintage ligature that fit better than my original one. Great local business for the neighborhood.

Paul and Hunter and the rest of the staff were helpful, informative, passionate and friendly. My son was in the market for a new/used alto sax. For the past month he tried out several horns. Every time we came in, we felt welcomed. They answered every question along the way, made adjustments to different saxes and were all around wonderful! I would recommend PM Woodwind to anyone in the market for a new/used sax and/or woodwind repair.

We finally purchased a sax today and my son is thrilled and 100% happy with the purchase. Thanks, Paul, Hunter, and PM Woodwind staff! (Sorry, I didn't catch the names of the other awesome employees that helped us, you are all great!)

Very helpful and knowledgeable staff. Did a trial of 2 bari sax mouthpieces and fell in love with an RPC. Process was simple and Hunter and Eli were super friendly. Thank you!

If you are a Sax Player Like I was for Many Years Paul is one of the best in the country. His selection is always top notch, he can get you almost anything at the best pricing. Plus when it is time to sell or flip a horn he has the buyers and foot traffic to sell almost anything. He was able to help sell my Bari in 6 months or less which is crazy as their is not as big of a market for high end Bari's vs. Alto's or Tenors. I will always go to Paul first when it comes to Sax repair, parts, new horns, etc. he is really good at what he does and the staff is awesome.

Excellent repair of my daughter's Yamaha clarinet. It was squeaking and Matt, the technician, fixed it on the spot. He adjusted the keys and explained how it was a common problem (and how to prevent it). He also replaced a pad and made a few other minor fixes. The repair was a very reasonable $20, done on the spot. I will definitely return.

Walked in off the street to buy my mother a flute as a surprise. What a lovely experience! Victoria was engaging and sincere, and Jason was great about helping finalize our selection as well as preparing it. My mom was so thrilled with her gift, and looks forward to coming back to check out the shop herself.

Good experience purchasing a 2nd hand clarinet. Donny was helpful and provided assistance. He left us alone so my daughter could try out the various new and used clarinet. But whenever we had questions, he was there. Provided feedback on M13 mouthpieces too. Overall pleasant experience. My daughter, for some reason, thinks their store/shop is so cool -- your neighborhood store vs a chain or big box.

P M woodwinds is fantastic. Call ahead if you are interested in a product as they might not always have it. It's a music store, not an amazon warehouse so they don't have everything under the sun in stock but they will get if for you if you ask. ALSO, important. A lot of smaller shops charge a TON of money for products. Paul's shop has the lowest prices on reeds, mouthpieces in the Chicago land area. Thumbs up!

Paul is the very best saxophone tech, as cool as they come, and honest as the day is long. Do yourself a favor and go to the best because you will be much happier at the end of the day, especially if you are a pro. Tell him Bird sent you!

Go here for repairs or other needs! I brought my alto saxophone in to get looked at since I recently started playing again. They took a look at the instrument right away and cleaned up some of the pads that were sticking. The guy at the front desk set me up with some Vandoren ZZ reeds (that sound great!) as well as a new neck-strap and cleaning cloth.

I was also told that if they needed to keep the instrument for repairs they'd help with a loaner! Competitors will make you buy a maintenance plan or take out a rental plan! That is putting the customer first and it doesn't get any better. Service was solid and prices were fair. I'll definitely be making the trip out to PM Woodwind for my saxophone needs.

Brought my Alto Saxophone that I havent played since childhood here. The staff inspected it for 10 minutes and gave me a quote. I am inexperienced with instrument repairs, but relative to the value of the instrument itself the price seemed reasonable. The staff didnt seem like a talkative bunch, but the man that worked near the front of the office answered all of my questions well and was very helpful. the repairs were great, took 2 weeks, and the final price was actually below my quoted price so I was happy. I told them to only repair parts of the instrument that would affect my ability to play, but they removed a few superficial dings and dents free of charge.

We drove over an hour to get our son a Tenor that was a step above his student model. On the phone they were extremely helpful, but the customer service once we arrived was pitiful. I was expecting to find a sales person who was an expert in saxophones and was interested in helping a new customer / musician. We encountered a salesperson who pointed us towards a shelf, pulled out three horns to try, and went back upstairs.

When my wife and son tried to ask questions, he was rude and condescending. Although we know very little about woodwinds we played brass instrument through graduate school. I would expect at least a few minutes of customer service when I'm spending over $3K on an instrument that should last through highschool and college. My son said he felt like he went to the 'Walmart' of music stores. I wish we had just gone to a larger Chicago music store. It was a huge mistake to assume that a small shop would provide expertise and advice. Steve S

I brought 2 flutes in. One for minor adjustments and the other to be overhauled. On the 2nd flute, they failed to do the overhaul because he said he did not write down what it was brought in for and forgot what was supposed to be done. Just minor adjustments were done, he said. When I brought the flute in, we discussed the overhaul at length, he took notes (he at least wrote things down) and expressed that it was in rough shape and gave me a quote of ~$350 for the overhaul. So, I'm a bit perplexed.

If there was any question about the requested work, they had my cell and could have called as well. I still want my flute overhauled but because of how flakey they were about this, I don't trust that they would do a good job.

Paul is the BEST! My sax has not played this well since.the last time I brought it to him. After several horrible experiences at other repair shops, I now fly to Chicago from San Francisco just to have him work on my horn.

Jason did a great job repairing my son's flute. This shop was recommended by my son's flute teacher who was concerned that his flute needed some attention. After the fine work by Jason, I think my son loves his instrument again. It was nice to get quality repair work at a reasonable price that was ready when promised. I think the shop primarily does saxophone work but Jason does a great job with flutes.

My son also plays saxophone so we will definitely keep this shop in mind for future saxophone needs. I was particularly impressed with the honesty of the technician. Jason took a look at my son's piccolo to see if it needed any maintenance. My son has just begun to learn the piccolo and it was nice to hear from Jason that the piccolo was in fine shape and didn't need any adjustments.

Had my sax serviced here recently. It was long overdue. Everything was as described. Sax plays a tonne easier in the lower registers now (had several leaks!) and the whole repairs cost a fraction of what I anticipated. They also set me up with a dozen mouthpieces to try out when I picked the horn up - and were more than happy to take the time to chat about the different options. Highly recommended.

Great selection of used and new professional and student model instruments and saxophone supplies and accessories. I myself bought a used Buffet Festival Bb Clarinet from PM Woodwind a year ago. They are SUPER for repairs. Paul Maslin, the owner is one of the best saxophone repairman in the country. Yes, seriously. And, their clarinet tech, Jason Cates, does wonderfully well on saxophones as well as clarinets.

Paul has done a fantastic job repairing my horns in the past, and I just bought a new tenor from PM Woodwinds this week. In the 80's I used to swear by The Saxophone Shop, but now these guys seem to be at the intersection of community and excellence. If you play sax, do check it out. If you need repairs, or lessons, or want to know who's playing out where, this is the place to go.

So I guess my recent exposure to quality classical music may explain why I recently decided to start playing the clarinet yet again. Recently, I purchased a Selmer 100 for cheap off of the Internet. Word to the wise- TRY an instrument prior to buying it! Well, the price and desire to play seem to out weight my logic, so after a few short weeks I realized that I was not happy with the Selmer and after some researching, I decided that I wanted to replace it with a entry-level wooden Buffet.

While cruising for dealers in the area, I stumbled upon P M from Buffet's main site and decided to see what they had for used models. I called over and spoke to Doug who was very honest and helpful. He explained that they had two used E11s that may fit my playing style and budget. Despite being in Evanston, I figured it was worth the drive and I was correct.

They were both nice, but the one I decided upon was very clean and the pads looked great. The moment I picked it up and tried it out, I was sold! Not only did I feel that I got a great value, they also back up their used items with a 6 month warranty as well. This is a sign of a reputable business as is honesty. A day after purchasing my E11, Doug called me to see if I was enjoying the clarinet and also to inform me that I overpaid by $100. Apparently, I miscounted my money when I left and a $100 bill stuck to another when I paid him. Doug fortunately caught it at the end of the night and had the decency to let me know right away.

Now THIS is how a business is operated! This alone will keep me coming back for years to come. I can confidently say, that once I am ready to move onto an R13, it WILL come from P M Woodwind. Great job!