Manufacturer and distributor of the KAT product line, the worlds most powerful MIDI Percussion Controllers, including the newly released malletKAT GRAND -4 octave electronic marimba, and the latest lightweight version of the trapKAT XL- 24 pad electronic drum-set. Along with the drumKAT and DK10, we also have the worlds first Electronic Steel Pan the panKAT with a full 30 pads.We offer a full line of accessories and 24/7 support on all of our products. Selling to professional Artists, musicians, and schools the world over for more than 25 years. Backed by our money back guarantee.
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Your company's Customer Support continues to be awesome. I tried the simplest thing first (air under the pad), and it's working fine! Roughly a year ago, I was panicking because the MalletKAT was spontaneously changing to a piano voice in the middle of playing. The lady who answered the phone then told me to replace the internal backup battery.
Reviews (5)
Michael Blancaflor
Jul 30, 2017
Paul Murphy
Apr 18, 2016
Fantastic company!!
I've had a Malletkat for 11 years that has given me no trouble. It recently needed the FSR replacing and I decided I should have a go at doing it myself as I live in the UK.
I ordered the parts on a Tuesday and they were here by the Friday morning, amazing service. With the assistance of the guys at Alternate mode I successfully replaced all three octaves and the MalletKat is like new again. Many thanks guys for helping me out, you are always quick to respond to questions and very willing to help out in any way you can.
Huge thanks for great customer support......and amazing products!!!
If you have any problems with your Kat gear don't hesitate to get in touch with customer support at Alternate Mode.
All the best.
I've had a Malletkat for 11 years that has given me no trouble. It recently needed the FSR replacing and I decided I should have a go at doing it myself as I live in the UK.
I ordered the parts on a Tuesday and they were here by the Friday morning, amazing service. With the assistance of the guys at Alternate mode I successfully replaced all three octaves and the MalletKat is like new again. Many thanks guys for helping me out, you are always quick to respond to questions and very willing to help out in any way you can.
Huge thanks for great customer support......and amazing products!!!
If you have any problems with your Kat gear don't hesitate to get in touch with customer support at Alternate Mode.
All the best.
Matt O'Conner
I can attest to the durability, reliability, and roadworthiness of the MalletKat and support of Kat products in general. In the last 18 months, my MalletKat has preformed over a 150 concerts, countless rehearsals, and survived being shipped all over the world. I've used it on four continents, in over 20 different countries, in various climates and altitudes.
I've used it for concerts before the Queen of England, Concert for Dianna, and it's a part of my regular touring percussion rig. The DrumKat is super solid as well. I bought mine in 1990 as my first MIDI device. Thanks to a good design and Alternate Mode's policy against obsolescence, I still use it. They've periodically updated it over the years at modest prices, versus having to shell out a bunch of bread for a new model. I wish other electronic companies would have the same approach! Thank you AM for your tireless work.
I've used it for concerts before the Queen of England, Concert for Dianna, and it's a part of my regular touring percussion rig. The DrumKat is super solid as well. I bought mine in 1990 as my first MIDI device. Thanks to a good design and Alternate Mode's policy against obsolescence, I still use it. They've periodically updated it over the years at modest prices, versus having to shell out a bunch of bread for a new model. I wish other electronic companies would have the same approach! Thank you AM for your tireless work.
Dick Lincoln
I've taken my MalletKAT on three gigs now, and the results have been great. Everybody loves the various voices (our NYC band does a hell of a version of St. Thomas with the African Marimba and a real calypso rhythm) and the richness and clarity of the sound. I've made all the adjustments I wanted to the User Kit vibes voices and they sound just great, including returning to your original pitch range for the vibes voices, Mario, which is an octave lower than the "real thing". You can get a great, almost organ-like sound out of the lower registers that way. As Mario told me I would, I've become a MalletKAT, not a vibes, player now.
Nate
I would like to publicly say that Alternate Mode is the best Company I have ever had the pleasure of dealing with. I bought a 13 year old Drumkat off of craigslist about a month ago, only to find that it was not triggering properly and had a burnt out battery. The folks a Alternate replaced the FSRs, the pads, upgraded the chip to 4.5 and replaced the batteries.
And for a lot less than quoted. The best part was that is took minimal time and was back to me here in Hawaii in less than a week after shipping it out!!! AMAZING! Thank you all so much for being the first Company I have ever dealt with to come through on your promise and please me beyond compare! Thanks again and Aloha!
And for a lot less than quoted. The best part was that is took minimal time and was back to me here in Hawaii in less than a week after shipping it out!!! AMAZING! Thank you all so much for being the first Company I have ever dealt with to come through on your promise and please me beyond compare! Thanks again and Aloha!