Drum Shop

The best salespeople, the best selection of cymbals and very qualified staff, Alex, Rob, Chris and Ronnie. Great videos of what you will get is the most impressive of all. Buy your cymbals and other items from thie SHOP!

This place is GREAT! Really enjoy doing business here. Chris is a great guy and his entire staff is great to work with. They are both knowledgeable and passionate about drums. They have a great selection and will do their best to help you find exactly what you are looking for. Unlike some places I have bought from they make you feel welcome and truly appreciate your business. Drummers, you really need to check this place out. It's awesome!

Great service and staff here. Biggest drum selection I've seen in New England and the prices are good on new and used gear. AWESOME used gear selection!

Perfect place for drummers. Several options and excellent customer service. Helpful without being pushy or dismissive.

Outstanding customer service. will help you build the drumkit of your dreams

This review is for thedwstore.com, out of The Drum Shop in Maine. Glad I found this place. I got a new DW 9500 series hi-hat stand for cheaper than anywhere else I could find, and the shipping was super fast. I didn't get tracking info, but was super impressed with how fast they delivered and the price saved me cash. Customer service was great too. This store made it into my favorites with one transaction. Highly recommended.

Honestly I can see why people give these guys 5 stars as I did have a great experience buying my DW Collector's kit from them 2+ years ago. But, then I tried to get them to help me with a warranty on a cracked Collectors floor tom and have had a terrible response from them since. I have had to call them numerous times - every time being told I would hear right back, and didn't.

As a result, I missed the opportunity to have the repair warrantied and now only have the choice to spend hundreds on repairs. Not cool at all. I guess they only like to work with customers when they are buying expensive brand-new kits. After that, you aren't important anymore.

The staff are helpful and friendly, and they helped me make a well-informed purchase. They offer a good variety of drums, hardware, and accessories. I would definitely go back, and I will recommend them to my friends.

Horrible experience ever! probably the toughest and longest I've ever had with a business! It could have been really simple, I've ordered a pair of bass drum beaters, and received different ones. Keep in mind there is a store entirely dedicated to drums. I had to beg them to get the right order before shipping back the wrong because I really need them and couldn't wait, they were also unable to send me the properly shipping back label and it took a while before they seemed to understand and cooperate. They apparently sent the right items but I've never gotten the tracking and never received the package. They are ignoring my email. I'll shop somewhere else.

Great area, knowledgeable and nice staff, everything you need under one roof, and for the rare finds they can get you what you want. I have many more trips in store for the Drum Shop in my future!