Carl's Professional Band Instrument Repair

I took both of my son's saxophones in for repairs this week, and as always, he was very happy with the work Carl did on them. They always feel and play so well after being maintenanced at Carl's Pro Band. My daughter also gets her flutes and piccolo maintained at Carl's and has always been very happy with the work done on them. It's wonderful having a place you know you're instruments will be well taken care of! Shannon worked with us to find a service slot before our daughter heads back to college. As always great service. What a great group of people to work with!

Every one is always so friendly and helpful. We've been taking all our instruments there for years and have done a great job keeping them in great playing condition. Shannon is great at working with you to find a spot that fits both our schedules

Working musician here. Carl, Travis, and the rest of the team are some of the most professional and high quality technicians in the country. I have taken saxophones, clarinets, and flutes into the shop for many types of service--from the little stuff to more comprehensive readjustment, felt and cork work, cleaning, and pad work. After Carl's work, my horns feel like they are playing their absolute best.

Despite being different instruments, Carl's work has a consistent feel on each one: a very smooth, even, and in tune response across the horn, with the perfect balance between softness, resistance, and snappiness. No matter what kind of instrument, from basic/student level to very high end or vintage professional models, and everything in between, the care Carl has shown with everything I (and all my friends who also bring their stuff into Carl's) have brought to him could not be any better.

These folks know what they are doing. And not only are they extremely qualified, they are all wonderful, honest people who are a pleasure to work with. I can't recommend Carl's Pro Band nearly enough.

Just picked up my Schilke B6 and Schilke copper bell Flugelhorn. They were in for a cleaning and physical. I received expert advice on two small manitenance issues and a description of repair done on the flugel third valve trigger. I would not take my horns any place else. Carl and Travis and crew always provide expert advice and information gained through years of experience. My horns were used hard this last winter and i was glad to have Carl's take care of them.

Carl's is the best. I live 600 miles away from Bloomington, IL and this is still my preferred shop. They have been maintaining my professional horns for 15 years and I have brought in an assortment of saxophones and other instruments which they consistently bring back to life!

I've had both of my saxes repaired here and they are in perfect playing shape. Solid and quick work done by these technicians.

Travis and the whole staff are amazing at what they do, and take great care to make sure the customer is satisfied. As a professional trumpeter, there is no one else I trust with my gear in central Illinois. I just had a cleaning done, as well as a leadpipe replaced and a new type of water key added, and my horn plays and feels brand new. Bravo Travis and everyone at CPB!

Wonderful work, of the highest quality. Carl understands the clarinet: all it's joys and heartbreaks. My clarinet plays beautifully; the rest is up to me.

On my first two visits with Carl's pro band they had the utmost amazing service and reliability. On my first go round I needed to purchase trumpet bell covers over the phone and pick them up the next day. Their front desk representatives were super nice and friendly and made the process go as efficiently as possible. On my second go round I needed to get maintenance and repair done on my Yamaha Xeno Bb trumpet.

Before I sent the horn in, I called for an estimate and they were open and transparent about all costs. I then took my horn to the shop to begin the repair. Asking for a full work up on the horn including as full chem clean, polish, dent removal, and slide adjustment they were able to get my horn back to me the next day with a reasonable price. I will be recommending this shop to anybody who asks. Their costumer service is top tier and reliability to match.

Both my daughter's clarinets had problems and needed emergency fix. Both were done in less than two days. One was ready the next day so she wouldn't miss band practice. Honest pricing as well. We always go to Carl's and get individualized treatment.

They did a rush repair for me so I could play in my Dixieland band with only 3 days notice. Very accommodating and friendly. I went back for a non rush repair on my other horn.

Carl's Pro Band is great. They've moved to a new location near me recently, and I thought I'd check them out. The staff are really helpful, and were able to do several quick fixes for me that their competitor overlooked during general repairs. Even better, they only charged for parts (since the process only took a minute, I guess) and were able to help me with another issue too.

The service at Carl's has been amazing both times I've gone in, too. The staff have been really patient with me even when I've made smaller purchases (side note, they have a good selection of instrument accessories, mouthpieces, etc.). There haven't been very many customers around since the shop moved so recently, which lets the employees here help out more on a 1-on-1 level. I'd definitely recommend Carl's to an experienced musician over any other music store in town.

I recently purchased a Getzen Bass Trombone through Carl's Pro Band. My situation was unique because I wanted a custom finish on the trombone. I called Carl's and was introduced to Travis. He was a huge help from the start. We discussed what I wanted done to the trombone and how we would do it. It was a three part process with a long waiting time. Travis treated me with an enormous amount of patience.

He took care of each step of the process diligently, making sure to inform me and send me pictures after each step. The way my trombone came out exceeded my expectations. The same can be said for the customer service at Carl's Pro Band. I have recommended and I will always recommend Carl's Pro Band to anyone who is buying a new instrument or repairing an old instrument. I will never take my instruments anywhere else. Thank you Travis, and the rest of the team at Carl's Pro Band.

Carl, Travis and the staff at Carl's Pro Band are as good as it gets when working with musical instruments. Over the past six years, Carl and his team have been repairing, cleaning, and maintaining my instrument and I have been nothing but pleased with their work. Their attention to detail and tireless pursuit of perfection is poured into every project they do.

A couple of years back, a friend of mine wanted to learn to play cello. Carl's Pro Band offered a great deal on a student rental cello which was easy to set up and perfect for my friend who wanted to try it out before she bought it. Recently, my instrument was stolen from my home. Carl and his team made the purchase of my new instrument very easy and fast, going out of their way to eliminate steps that would have delayed the process to get the horn in my hands as fast as possible. Ultimately, they are all around good people. Straight forward and honest dealing. A wonderful business and the only place to go for your instrument needs.